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Privacy Policy – Hiew Singapore

Last updated: [Date]

At Hiew (“we”, “us”, “our”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use hiew.com.sg (the “Site”) or purchase from us.

1. Information We Collect

  • Personal Details: Name, email address, phone number, billing/shipping address, payment information.

  • Transactional Data: Purchase details, order history, refunds, and order status.

  • Technical & Usage Data: IP address, browser type, device information, pages visited, time spent, referral source.

  • Cookies & Tracking: We use cookies, web beacons, and similar technologies to enhance user experience and track usage.

2. How We Use Your Information

We use your data for the following purposes:

  • To process orders, payments, and deliveries.

  • To communicate with you regarding your order status, support requests, and updates.

  • To improve our Site, offerings, and marketing strategies.

  • To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: Payment gateways, courier services, analytics providers.

  • Legal & Regulatory Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In case of merger, sale, or restructuring.

4. Data Security

We implement industry-standard security measures (secure servers, encryption) to protect your data. Although no system is completely foolproof, we strive to reduce risks and maintain confidentiality.

5. Cookies & Tracking Technologies

You may disable or restrict cookies in your browser settings. However, doing so may affect functionalities or features on our Site.

6. Your Rights & Choices

You have the following rights concerning your personal data:

  • Access, correct, or delete your information.

  • Object to certain data processing.

  • Request limitation of processing.

  • Lodge a complaint with relevant data protection authorities.

7. Third-Party Links

Our Site may link to external websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our Site is not intended for children under 16 years. We do not knowingly collect or store personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy over time. Any changes will be posted here with a new “Last updated” date. Your continued use of the Site after changes have been posted will mean you accept those changes.

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